In order to ensure great quality, fast delivery, and thorough geographic coverage Gelato will sometimes send printed materials from one EU country to another EU country. These supplies are treated as intra-community sales and are subject to zero- rated VAT, if a valid EU VAT ID is provided with your billing address in Gelato Globe. Please note that the VAT ID can’t be registered in the country where we ship the printed materials from. Gelato mainly print materials in Germany for intra-community sales, but it can also be printed in EU countries.
Your VAT ID should be in the official VAT identification number format: http://ec.europa.eu/taxation_customs/vies/faqvies.do#item_11
If no valid EU VAT ID is provided with your billing address in Gelato Globe, we will charge VAT in the delivery country where Gelato is VAT registered.