Orders Pending Payment: If you have set your account up to require a payment approval before an order is made, you can find orders that are pending your approval by logging into Gelato Globe. You find "Payment Pending" by going to "Account" in the upper right corner and then select "Orders" in the dropdown menu. You will also receive a notification that you have a pending payment by text and e-mail. Note that in order to be able to see the "Payment Pending" tab you need the permission "Approve & Pay". Then click on "Pay for this order" and go through with the order. The shipping address is set by the user who sent the payment request, so you just need to chose payment method and billing address to place the order.